Contact Us

PO Box 435
Merlin OR 97532

Having trouble viewing the dog picture in your daily email?

If you’re not seeing the cute dog pictures in our emails, then you probably have your email preferences set in such a way that images either aren’t recognized or aren’t being downloaded. Here are a few things to check out:

HTML vs. Text Only: HTML is a special coding language that we use to make our emails look nice, with graphics and special fonts and colors. If you only see plain text in your emails and no pictures or special formatting (like text that’s bold or italic or colored) then you might need to change a setting in your email application that says something like “view emails as HTML” or “default to HMTL.” Look for this display option under a menu or link that says “Preferences” or “Settings” or “Options.”

Download images: If you see the text of the emails and some colors and special fonts but no pictures, and/or you see blank squares with x’s in them where there should be pictures, then your email is probably set to not download images until you specify that you want to see them. Look for a link somewhere near the top of the email header that says something like “display images” or “always show images from this contact.” You can also look in your email preferences for additional options when displaying pictures in your emails.

Still having problems? Send us an email at the address above or use the contact form below, and we’ll work with you to get it sorted out!

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